Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we Juul Compatible Pods have created a simple guide to help you deal with your return packages.
If you have got received an error coming from your local shipping and delivery service and would certainly like to cancel your order, 1st check your e mail and/or spam filtration system this means you clicked upon the correct shipping address and/or LINK. Once this provides been done, if you are continue to interested in continuing, simply answer the email with the details of your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you might need to get in touch with customer care via their particular contact number: (Toll Free). Alternatively, if a person have any additional questions, you could send us an email and we will try our best to assist you.
Your bundle appear at your current door within more effective to ten working days. Please note of which shipping times may possibly vary from a single courier company in order to another. Therefore, it is, always preferable to order with a trustworthy company. To assist ensure your package arrives safely, all of us always advise that you sign your own parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services are usually required to plainly display this signature bank confirmation on just about all sent items, which includes Element Vape goods.
When your parcel is here at your door, you will have to collect this as soon because possible. This will be normally done simply by completing a self-addressed, stamped envelope together with your return deal with and tracking amount. Upon arrival, ensure that your unit is completely charged and prepared to start out using it immediately. Usually do not hold out for your Element Vape product to be able to warm up; that should not be stressed enough, particularly in the case regarding rechargeable batteries.
As layed out inside the above passage, when shipping in order to UK residents, shipping will be facilitated simply by among our across the country network of courier companies, such as DPD, FED EX LOVER or UPS – but please allow for additional charges to be taken into consideration any time placing your buy. Customers located within just the Republic of eire are not permitted to buy online. Within most cases, customers located within the particular Republic of Ireland will be struggling to purchase the product through the use of credit playing cards or free e cards. We all are currently experiencing some issues with credit card fraud in The european countries as well as in certain cases, payments made applying these methods might be declined or reversed. In addition, all deliveries in order to EU customers may be subject to taxation and import tasks.
Any time shipping internationally, you should note that customs procedures are incredibly time-consuming and often require the assistance of an independent customs agent. In the situation of an imported product, delivery occasions will be reliant on your courier’s international delivery services and transit occasions may greatly surpass our internal delivery estimates. Should you be unsure of expected transit times, please make contact with us immediately. Global orders will generally arrive within 3 to 5 business days after payment has been received.
For all questions relating to this matter, make sure you note that all queries should be directed towards our corporate headquarters. Should an individual need to create modifications or inquire concerning our services within general, you can do so at anytime during enterprise hours, Monday through Friday, except Sunday, Wednesday, and Thursday. Should you possess any other questions, you can either contact our customer service team or perhaps one of the sales representatives at the main office. In the event you prefer to location your order online, you are pleasant to visit our website and follow the simple instructions supplied. All billing in addition to ordering information may be provided from the click of a button.
As constantly, we strongly suggest that all requests be paid with regard to in full before shipping and delivery or delivery of products. Any modifications to shipping or even delivery policies is going to be clearly indicated upon receipt of payment. In the celebration of a problem in any merchandise, please contact us right away to get a return or replacement. As long since your satisfaction is usually our most critical, all of us will work with you to definitely make positive that you have the best electric products available.