Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error from your local shipping and delivery service and would like to cancel your order, very first check your e mail and/or spam filter to ensure you clicked upon the correct shipping address and/or WEB ADDRESS. Once this provides been done, when you are still interested in continuing, just answer the email with the information on your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you might need to contact customer care via their particular contact number: (Toll Free). Alternatively, if a person have any other questions, you can send us a good email and we will do our utmost to be able to assist you.
Your package appear at your own door within seven to ten operating days. Please note of which shipping times may possibly vary from one courier company to be able to another. Therefore, it is, usually preferable to purchase with a reliable company. To help ensure your bundle arrives safely, we all always advise of which you sign your current parcel’s “Thanks Regarding Sending” section when it arrives. Your nearby delivery services are usually required to clearly display this personal confirmation on almost all sent items, which include Element Vape goods.
When your parcel is here at your door, you need to collect it as soon since possible. This is normally done by completing a self-addressed, stamped envelope with Juul Compatible Pods your return address and tracking amount. Upon arrival, ensure that your unit is completely charged and ready to begin using this immediately. Do not hold out for your Aspect Vape product to warm up; this cannot be stressed sufficient, particularly in the case of rechargeable batteries.
As layed out in the above paragraph, when shipping in order to UK residents, shipping will probably be facilitated by one of our across the country network of courier companies, such because DPD, FED EX or UPS : but please enable for additional fees to be used into consideration when placing your buy. Customers located inside the Republic of Ireland are not permitted to get online. Within most cases, clients located within the particular Republic of Ireland will be struggling to purchase the product with the use of credit cards or free e cards. All of us are currently going through some issues together with credit card scams in Europe and certain instances, payments made applying these methods may possibly be declined or perhaps reversed. In inclusion, all deliveries to EU customers might be susceptible to taxation and import duties.
When shipping internationally, please note that persuits procedures are incredibly time-consuming and frequently require the assistance of an independent customs broker. In the situation of an brought in product, delivery times will be reliant on your courier’s international delivery services and transit occasions may greatly exceed our internal shipping estimates. If you are uncertain of expected flow times, please get in touch with us immediately. International orders will usually arrive within 3 to 5 business days after payment has recently been received.
For those questions relating to this matter, you should note that every queries should be focused towards our corporate headquarters. Should an individual need for making modifications or inquire regarding our services in general, you may do so in anytime during company hours, Monday by means of Friday, except Saturday, Wednesday, and Thursday. Should you possess any other concerns, you can possibly contact our client service team or perhaps one of our own sales representatives on the main office. In case you prefer to location your order on-line, you are welcome to visit internet site and follow typically the simple instructions offered. All billing and ordering information may be provided from the click regarding a button.
As constantly, we strongly suggest that all requests be paid with regard to in full before shipping or delivery regarding products. Any adjustments to shipping or delivery policies will be clearly indicated on receipt of payment. In the event of a defect in any item, please contact all of us right away for any return or alternative. As long because your satisfaction is our number one priority, we will work together with one to make certain that you have the absolute best electric products available.